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The form on the homepage takes about 60 seconds. We ask for ZIP code, the kind of work you are considering, and any urgency context — recent fall, hospital discharge, in-home rehab ending, OT recommendation. There is no credit card, no account, and no marketing follow-up if you decide not to proceed.
Behind the scenes, your request is routed to exactly one CAPS-certified contractor in our network who serves your ZIP and handles the requested work. Not three to five contractors — one. That contractor reaches out within hours to schedule a free in-home or video assessment, which typically takes 45-90 minutes and covers entry/exit, bathroom, kitchen, stairs, lighting, flooring, and doorways.
The deliverable from the assessment is a written, itemized quote: bar manufacturer and model number, anchoring method, height and placement, labor, timeline, warranty terms. The contractor also helps confirm any Medicare Advantage safety stipend, long-term-care insurance coverage, or VA Aid & Attendance benefit that might apply.
If the matched contractor is not the right fit for any reason, tell us and we route to a different pro. The match is a starting point, not a commitment.