AgeProofPros is committed to making ageproofpros.com usable for everyone, including people with disabilities. We treat accessibility as part of design quality, not an afterthought. This statement explains what we do, what we aim for, and how to tell us about a barrier.
Our target standard
We aim for WCAG 2.1 Level AA conformance across the public site. WCAG 2.1 (Web Content Accessibility Guidelines, version 2.1) is the international standard published by the W3C; Level AA is the consensus target for most U.S. consumer websites and the standard referenced in Section 508 of the Rehabilitation Act.
What we've done
- Semantic HTML: pages use proper headings, landmarks, lists, and form labels so screen readers can navigate the structure.
- Keyboard navigation: every interactive element (links, buttons, form fields, accordion items) is reachable and operable with a keyboard. Visible focus rings show where you are.
- Color contrast: body text and interactive elements meet or exceed WCAG 2.1 AA contrast ratios (4.5:1 for normal text, 3:1 for large text and UI components).
- Text resizing: the site is built with relative units; you can use your browser's zoom (up to 200%) without breaking the layout.
- Form accessibility: every input has a programmatically associated label, every error message is announced to assistive technology, and the form's multi-step structure is announced as “Step X of 4.”
- Reduced motion: we avoid auto-playing animations and respect the
prefers-reduced-motionsystem setting. - Plain language: we write for clarity, define jargon (CAPS, ANSI, etc.), and avoid the marketing fluff that makes screen-reader sessions exhausting.
- Mobile-first responsive design: every page works on touch screens at standard mobile widths, with touch targets sized for fingertips (44×44 px minimum).
Known limitations
We are not yet perfect. We are actively working on:
- Improving how live form validation errors are announced to screen readers in real time.
- Auditing third-party embeds (analytics, maps) for keyboard and screen-reader gaps. Where we cannot fix a third-party limitation, we provide an alternative path.
- Adding additional alt text and audio descriptions to any future video content.
We re-audit the site at least once per quarter using a combination of automated tools (axe, WAVE) and manual screen-reader testing (NVDA on Windows, VoiceOver on macOS and iOS).
If you encounter a barrier
Tell us. We treat accessibility reports as high-priority bugs and respond within 5 business days with either a fix, a target date, or, for limitations we can't fix, an alternative way to get what you need.
Submit the form on our homepage and write “Accessibility issue” in the notes field. Include:
- The page URL where you experienced the issue.
- The assistive technology you were using (e.g. NVDA, VoiceOver, ZoomText) and its version.
- Your browser and operating system.
- What you were trying to do, and what happened instead.
If you cannot use the form because of the issue itself, that is the most important kind of feedback we can receive, and we treat it as the highest priority.
How to get matched without using the website
If the site itself is not accessible to you, we can complete the match by an alternative channel. Submit your contact information through any accessibility advocacy organization that can reach us by phone or email, and we will follow up with you the way you prefer.
Why this matters to us
AgeProofPros exists to help an aging population stay in their homes. Accessibility on our own website is not separate from that mission, it is the first thing a visitor with a disability will judge us by. We commit to keep working on it for as long as the site exists.